Top Notes

Coconut

Red Apple

Strawberry

Heart Notes​

jasmine

Gardenia

Rose

Muguet

Cyclamen

Base Notes

amber

sandalwood

tonka bean

musks

vanilla

Secure Payment

Payments are accepted via Apple Pay, credit card, debit card or PayPal (except in Monaco) with a valid billing and shipping address.

Accepted credit cards are Visa, American Express, Mastercard, Ideal and Bancontact.Bank Transfers are also accepted; in order to pay by Bank Transfer, please contact our Hattan Client Services.

When placing an order, your billing address should correspond to the address of your credit card. If not, the order may not be processed. Hattan accepts cards from the European and International countries listed here.For products paid with non-European credit cards, additional fees may apply, please check with your bank before submitting your order.

If your credit card is approved for the 3D-Secure procedure (MasterCard SecureCode or Verified by Visa), a connection will be established with your credit card company during the payment process so that you can confirm your identity.

Please note that tax-free service is not available for online orders, including Click & Collect.

Fast Delivery

• At Rose Kazan, we ensure fast and secure delivery to your doorstep worldwide.

• Delivery Time

• UAE: 1–3 business days

• Saudi Arabia: 5–7 business days

• Kuwait, Bahrain, Oman, Qatar: 7–9 business days

• Other countries: Varies by destination and courier

• Shipping Fees

Calculated automatically at checkout based on your address.

• Returns

Opened outer perfume packaging cannot be returned, in line with Ministry of Commerce regulations.

• Important Notes

• No cash on delivery.

• Orders ship the same or next business day after payment confirmation.

• Delays may occur during holidays or peak seasons.

• Incorrect address details or unresponsiveness may cause delays or reshipping fees.

• Order Tracking

You will receive a tracking number by email and can follow your order through your account.

Returns & Exchanges

• At Rose Kazan, we respect your privacy and are committed to protecting your personal data with transparency and care.
  • We collect basic personal, order, and technical data to process orders, improve your experience, and communicate with you.
  • Your data is used only for order fulfillment, support, personalization, and agreed-upon updates or offers.
  • We apply advanced security measures and encryption, and we never store payment card details.
  • Personal data is shared only with trusted partners (such as payment and delivery providers) to complete your order and is never sold to third parties.
  • You may access, update, or request deletion of your data at any time through your account or by contacting us.
  • Cookies are used to enhance performance and user experience and can be managed through your browser settings.
  • Orders may be canceled due to availability or technical issues, with a full refund issued.
  • This policy may be updated periodically, and continued use of the website indicates acceptance of any changes.

Packaging

• At Rose Kazan, every order is carefully packed to ensure your perfume arrives in perfect condition. We use secure, protective, and elegant packaging designed to preserve the quality of the product and reflect the brand’s premium experience.Please note that for hygiene and safety reasons, any perfume with opened outer packaging cannot be returned or exchanged.